Delivery and Dispatch

Delivery and Dispatch

Most of our products are shipped directly from Unique Gifts location: Ashtown, Dublin 15 excluding Bespoke products such as Fabricate Ireland cushions, Art and lampshades which will be send directly from the designers location in Limerick.

Your order will be confirmed by email. If for some reason an item will take longer to dispatch we will inform you by email. There are no order dispatches on Saturday, Sunday or holidays.

SHIPPING COST AND DELIVERY TIMES

Standard orders
Shipping cost: €7 and FREE SHIPPING on all orders OVER €150.
Shipping time: within 2-3 working days
(*Please note that above does not apply for items such as Fabricate Ireland lampshades, cushions and art as these products are Bespoke handcrafted items require different lengths of time to complete and costs more to ship).

Bespoke Orders
Shipping cost: €6.5 - €9
Shipping time: within 10 working days

Please refer to individual product pages for estimated dispatch and delivery times. All charges are based on the weight, size and quantities of the items ordered.

If you apply a promotional code, the discount is applied only to the cost of the product and does not apply to the delivery charge.

We do not currently ship outside the Republic of Ireland.

RETURNS POLICY
We believe that you will enjoy every item you buy from Unique Gifts as we work with wonderful designers, creators, and craftspeople from Ireland and abroad. If for any reason, however, you wish to cancel or return your order we ask you to get back to us within 24 hours of receiving the product. We ask you to inform us by email or a Contact Us Form before you send the item back to us as otherwise a refund will not be possible. Please note:

1. This only applies to cancellable goods (goods in kept in stock). See number Fabricate Ireland Refund Policy
2. To be eligible for a refund, please return items in their original condition, unused, in their original packaging and with garment tags still attached where applicable.
3. Also, please note, if you availed of our Free shipping Over €150 when placing your order – when you return the order/part order, the shipping cost will come out of your refund amount.
4. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. We will only make a refund to the original credit card or debit card account used by you to make the online purchase. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
6. It is advisable for you to obtain proof of postage or use a trackable and insured method as we will not be held responsible for lost or damaged item(s) in transit.
7. Breakages: Please ensure that you open your order upon arrival and check for breakages. We need to be informed of any issues within ….. of you receiving your order.
8. If for any reason, you refuse the delivery of your order or you are not available to accept your order and your order is returned to us, then any cost that we incur due to that return will be deducted from your refund.
9. We have made every effort to display as accurately as possible the colours of our products that appear on our Site and to ensure that the colours on screen are as close as possible to the colours of the actual product. However, all products are made by hand so colours may vary. Accordingly, we cannot accept the return of any product because it does not match the shade you were expecting.